Our domiciliary care service is effective, responsive and proactive. It runs 24 hours a day, 7 days a week, and covers everything from check-in calls and personal care to 24 hour care.
We can start at short notice to cover a short illness, or support you for the long term. If your usual carer is on holiday or off sick, we are happy to step in and keep your care consistent.
Visit times
Short visits last 30, 45 or 60 minutes or longer, and can be booked as:
- Morning calls, 7am to 10am
- Lunch calls, 12 noon to 2pm
- Tea calls, 4pm to 5.30pm
- Bed calls, 7pm to 9pm
Longer support can be arranged as nights, long days, half days, 24 hour care or live-in care.
Personal care with dignity and choice
Personal care is help with the daily activities that can become difficult because of age, illness or disability. Our trained care workers help you, or the person you love, live comfortably and confidently at home. You stay in control of your care decisions, with our care management team behind you.
What is included
- Personal careHelp to start the day: washing, showering or bathing, dressing and a good breakfast
- Medication supportReminding, prompting and giving medication, and collecting or returning it from the pharmacy or GP
- Meal timesCooking meals of your choice for you or with you, and support while you eat
- OutingsShopping, a walk, the bank, a restaurant, hospital appointments, day centres and family visits
- Household tasksKeeping your home clean as we go, cleaning calls and laundry
Questions people ask
How quickly can care start?
We can often arrange short notice cover. Call us or book a free assessment and we will agree a start date with you.
Can my visit times change?
Yes. Your care plan is reviewed with you, and visit times and length can be changed as your needs change.
