Realising that a parent needs help at home is hard. You may have noticed missed meals, falls or medication left in the packet. This guide takes you through arranging home care, one step at a time.
1. Talk to your parent first
Start with what they want. Most people would rather stay in their own home, and good care should support their independence rather than take it away. Ask what they find difficult and what help they would accept.
2. Ask for a needs assessment
Anyone who appears to need care and support can ask their local council for a free needs assessment. It looks at daily tasks, safety and wellbeing, and decides whether the council will help arrange or fund care.
3. Understand the costs
The council will also carry out a financial assessment. Depending on income and savings, your parent may pay for some, all or none of their care. You can also arrange and pay for care privately without waiting for the council.
4. Choose a registered provider
Home care providers in England must be registered with the Care Quality Commission. Check the provider’s latest CQC report, ask how they match care workers to people, and ask what happens if a care worker is off sick.
5. Book a care assessment with the provider
A good provider will visit, meet your parent and agree a care plan covering the times of visits, the tasks and any medication support. At Cevero Support Services this assessment is free. Book an assessment.
6. Prepare the home
Think about access (a key safe is common), clear walkways and a list of emergency contacts.
7. Review after the first few weeks
Needs change. Ask for a review after the first month and whenever something changes.
Questions to ask any home care provider
- How do you choose which care workers visit my parent?
- What happens if a care worker is sick or running late?
- How will you let us know about changes or concerns?
- What training do your care workers have?
- How often will the care plan be reviewed?
Looking after yourself too
Family carers often put their own health last. You are entitled to a carer’s assessment from your local council, which looks at the support you need to keep caring.
Frequently asked questions
How quickly can home care start?
Private care can often start within days of an assessment, depending on availability in your area.
Can my parent choose their care worker?
You can always tell us about preferences, such as a female care worker, and we will do our best to match.
Call us on 01332 949721 or send us a message.
