Care advice
What to expect at a home care assessment
What happens during a home care assessment, who should be there, what we ask and how the care plan is agreed. Plain English guidance for families.
Living with a mental health condition can make everyday tasks feel overwhelming. The right support at home helps people stay well, keep their tenancy and take part in their community.
Support built around the person
Every support plan starts with what the person wants to achieve, whether that is managing their money, attending appointments, returning to education or making friends.
Routine and structure
Regular visits help with sleep, meals, medication and keeping the home. Small steady steps build confidence.
Early signs of relapse
Support workers who know someone well notice changes early and can help them contact their care coordinator or GP before things reach crisis point.
Working with other professionals
We work with community mental health teams, social workers and housing providers so support is joined up.
Building independence step by step
Support often starts with more help and gradually steps back as confidence grows. A goal might begin with a support worker going to the shops with someone and end with them going alone.
Physical health matters too
People with serious mental illness are more likely to have physical health problems. Support can include help to attend health checks, eat well and stay active.
Involving family and friends
With the person’s agreement, we work with family and friends who are important to them, so everyone understands the plan and knows how to help.
Frequently asked questions
Is this a crisis service?
No. In a mental health crisis, call NHS 111 and choose the mental health option, or 999 in an emergency.
Can support include going out?
Yes. Support in the community is often an important part of a plan.
Learn about our supported living services or get in touch.
