Every part of running a health care service, in one app
Scheduling, care records, medication, staff compliance, CQC readiness, finance and family updates, built to work together.
Scheduling
Rotas and visit scheduling
Set up a weekly visit plan for each client once, then apply it to the live rota week by week. Assign care workers, choose the visit type and charge rate, and see at a glance which visits are on track, ongoing or missed.
- Weekly visit plans for every client
- Plans applied to the live calendar week
- Visit types and charge rates on every visit
- Visits today, ongoing and missed on the dashboard
- Late check-in tracking
Care records
Care plans, visit reports and eMAR
Keep person-centred care plans with the tasks for each visit, and let care workers write visit reports as they go. Medication is recorded on electronic MAR charts so missed and late doses are visible to the office.
- Care plans with tasks for each visit
- Visit reports with notes and completed tasks
- Wellbeing recorded at every visit
- eMAR: administered and missed doses
- Medication compliance reporting
Your team
Staff records and compliance
Invite care workers, keep their DBS, Right to Work and training on their record, and get an alert before a check or document expires. Decide who sees what with roles and permissions.
- Invite care workers to the app
- DBS certificate and expiry dates
- Right to Work checks
- Training records
- Expiry alerts
- Roles and permissions for office staff
CQC
CQC compliance and governance
See your agency across the five key questions (safe, effective, caring, responsive and well-led), work through a self-assessment, and keep the incident, policy and audit records inspectors ask for.
- Compliance overview across the five key questions
- Self-assessment questionnaire
- Incidents and safeguarding log
- Policy library with staff acknowledgements
- Full audit log of activity
Finance
Invoicing, payroll and mileage
Charge rates carry through from the visit plan to the invoice. Payroll reports split weekday, weekend and bank holiday hours and sleep-ins, and mileage between visits is worked out for reimbursement.
- Client invoicing from delivered visits
- Pay and charge rates in one place
- Payroll reports by hours type
- Mileage between consecutive visits
- CSV and PDF exports
Reports and alerts
Reports that show how your service is doing
Run reports on care hours delivered against scheduled, missed visits, medication compliance and client wellbeing, and act on alerts from one alert centre.
- Care hours: scheduled against actual
- Missed visits
- Medication compliance
- Client wellbeing trends
- Alert centre for missed visits and expiring documents
Families and care workers
A mobile app and a family portal
Care workers see their own visits and the clients on them, check in and out and complete tasks on their phone. Families can be invited to a portal to follow visit updates for the person they care about.
- Care worker mobile app
- Check in and check out at the visit
- Tasks and notes completed on the phone
- Family portal invitations
- Access controlled by your agency
CEVERO Care
See it working for your agency
Book a demo and we will walk you through every feature on this page, or start a 14-day free trial.